We're here to help! Get in touch with our support team or find answers to common questions.
Choose the best way to reach us. We're available through multiple channels to ensure you get the help you need.
Send us an email and we'll respond within 24 hours
Speak directly with our support team
Get instant help through our live chat system
Connect with other users and educators
Find the right help for your specific needs. Our support team specializes in different areas.
Getting started guides, account setup, and basic features
Technical issues, bugs, and system performance
Educational content, curriculum, and learning resources
Administrative features and educator tools
Quick answers to common questions. Can't find what you're looking for? Contact our support team.
Click the "Get Started" button on our homepage and follow the registration process. You'll need a valid email address and can choose between student, teacher, or parent account types.
EduLink works on most modern devices. For best performance, we recommend browsers like Chrome, Firefox, or Safari, and a stable internet connection of at least 1 Mbps.
Click "Forgot Password" on the login page and enter your email address. We'll send you a secure link to reset your password within a few minutes.
Yes! Our offline-capable platform allows you to download content and continue learning even without internet access. Some features require online connectivity.
Through the parent portal, you can send messages directly to teachers, view assignments, and track your child's progress in real-time.
Access our extensive library of study materials, video lessons, and practice tests. You can also join study groups or ask questions in our community forum.
Fill out the form below and we'll get back to you as soon as possible.
Find us at one of our locations across Tanzania. We're always happy to meet in person!
For critical issues or emergencies, contact our emergency support line available 24/7.